Cloud Operations Service
With years of cloud and business optimization experience, our solution architects build fully-customized cloud designs that scale as needed and achieve optimal workload placement. The result is increased performance, optimized costs, and improved data management with high security and 100% availability.
Cloud Operations Packages
Standard
Get started- 24x7 Phone & Ticket Support
- Incident Response
- Availability Monitoring
- Capacity Monitoring
- Notifications
- Managed Patching
- Platform and Application Expertise
- Fully Managed Infrastructure
- Co-administration of OS
- File System Backup Monitoring & Management
Advanced
Get started- 24x7 Phone & Ticket Support
- Incident Response
- Availability Monitoring
- Capacity Monitoring
- Notifications
- Managed Patching
- Platform and Application Expertise
- Fully Managed Infrastructure
- Co-administration of OS
- File System Backup Monitoring & Management
- Basic Application Troubleshooting
- Application Level Backup & Recovery Monitoring & Management
- Basic Solution Runbook
- Co-administration of Web, App, and DB server
- Biannual Business Insights Review
- Consumption Based Billing Management
- Root Cause Resolution Coverage
Premier
Get started- 24x7 Phone & Ticket Support
- Incident Response
- Availability Monitoring
- Capacity Monitoring
- Notifications
- Managed Patching
- Platform and Application Expertise
- Fully Managed Infrastructure
- Co-administration of OS
- File System Backup Monitoring & Management
- Basic Application Troubleshooting
- Application Level Backup & Recovery Monitoring & Management
- Advanced Solution Runbook
- Co-administration of Web, App, and DB server
- Full Administration of Web & App Framework Software
- Quarterly Business Insights Review
- Consumption Based Billing Management
- Root Cause Resolution Coverage
- Capacity Planning
- Availability Risk Assessment
- Architecture Design Expertise & Planning